APPOINTMENTS

Appointments can be made online, by calling, e-mail or through text.

We do not accept appointments by social media. 
 

CANCELLATION 

•  We strive to accommodate our clients to the best of our ability. Please honor your appointment, If you must cancel or reschedule your appointment, please call at least 24 hours in advance before your upcoming appointment to avoid a $50 cancellation fee.

•  All cancellations must be made & confirmed by telephone. Appointment cancellations through text or email are  accepted.

•  Payment in advance may be required when booking future appointments for clients with a history of no shows or cancelled appointments without 24 hours notice.

 

LATE ARRIVALS 

•  We ask that our clients to arrive promptly for their appointments to ensure sufficient time for quality results. 

•  If you are late, we will do our very best to accommodate you, however, time may not permit for us to honor your full service and your appointment may be shortened or rescheduled to ensure that we are on schedule for our next client. 

•  Guests arriving over 15 minutes late may be asked to reschedule, so our technicians can provide you with the absolute best quality of work.

 

REFILLS

We  perform refill services on work that was done from other salon. Our lash technician will check your lash condition then we will tell you how much we will charge !!  
 

PAYMENT/GRATUITY 

•  We accept Cash and all major credit cards

•  Gratuities are also accepted in Cash or Card. A 15%-20% gratuity is recommended for any service you have, and tips are genuinely appreciated for the full (pre-discounted) value.

 

FREE FIX POLICY

Customer satisfaction is the most important thing to us! We want you to absolutely adore your lashes and your experience with each and every technician at KS lash studio . If for any reason you are unhappy with the results or anything at all, please contact us within 3 days so that we can schedule an appointment to fix any issues.